• Domestic Shipping (USA):

All U.S. orders ship free with 3–5 day delivery via USPS.

Once your order is processed, it typically arrives within 3 to 5 business days.

• International Shipping:

International orders ship at a flat rate.

Delivery time is approximately 7–12 days, with tracking included.

As soon as your order ships, you'll receive a tracking number to follow its progress

No worries! We offer hassle-free returns and exchanges. Just contact our support within 7 days of receiving your item, and we’ll assist you.

Yes – items can be returned within 14 days of delivery as long as:

• They’re unworn, unwashed, and in original packaging
• You contact us first at support@nayla-us.store

Note: Return shipping costs are not covered unless the item is defective.

Most of our customers don’t experience customs charges. However, depending on your country, import taxes or customs fees may apply. These are the buyer’s responsibility.

Still have questions? Our friendly support team is here to help!

• Email: support@nayla-us.store
• Response time: Usually within 12–24 hours.